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Old 21-02-2008, 14:26   #7
lostandconfused
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Re: Stupid Stupid Virgin Media...

Just one more of the dull processes that are blammed on the data protection act. What they should do if they do infact need to verify the customers details, ie to check that they have the correct ones, is explain this to the customer and ask the customer to call in. It is a free number after all
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