Thread: Clues please-TT to VM phone..
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Old 11-02-2008, 19:20   #1
Vlad_Dracul
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Clues please-TT to VM phone..
Hi all,

My current situation is that i get VM broadband size M and pay £18 pm.

My phone line rental is via BT on direct debit

My phone traffic is via Onetel now Talk talk.

I don't pay for any TV services and just have standard terrestrial and freeview
box.

I need to rationalise this lot as I'm loosing money!

The only VM hardware i have in the house is an ex NTL cablemodem.

I also have an ex NTL phone socket which is still there,wired but obviously dead.

My plan of action is to switch to VM for my phone. I just need the basic phone service though i understand they throw in size M tv for free on the deal?

So how does it work?

If i apply for VM phone to be added,will they deal with all the stuff with talk talk and BT?

Presumably I keep the same number and an engineer visit would be required to re-activate the phone socket and install the free size M TV hardware?

Do i have to pay any install costs?

Sorry to have to ask here but i cant ring customer service at VM as I have a really difficult time making myself understood with non UK call centre staff and it frustrates me..

ta

jo
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