Thread: Cancelled engineer visit
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Old 07-02-2008, 09:48   #8
Kymmy
 
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Join Date: Dec 2007
Location: Postcode says MK, Postal town say Bedford, Cable says Luton..But I'm not in any of them
Age: 39
Services: NTL Business 10Mb internet Non-UK Digital Sat on a DGS Mutant
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Re: Cancelled engineer visit
Just as I sent the last the engineer turned up and fitted the phone service.

So from Internet order to completion that's 8 weeks all because departments don;t talk to other departments, proof of residence gets lost between departments and emails they said they'd sent out dont arrived on a virgin to virgin account.

The only person in CS I spoke to who was actually helpful and got past the hold-up was Frankie who I will be emailing to thank.

Come on VM, start getting your people talking to each other!!!!!

Kymmy
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