Quote:
Originally Posted by Cerberus
How are you connecting the PC? Wirelessly or directly to the modem, or via a router?
If you are using a router then power that down and the modem. Wait about 30 seconds then power the modem on first. Once the lights are stable on the modem then power the router back on.
Seems strange that your lappy works, but your sons PC isn't. Have you tried connecting your lappy again?
You can login to the modem config by going to http://192.168.100.1/ and entering the username & pass as root, but this will only give you information relative to the modem and not anything to do with connection problems. |
Just using the VM cable Modem that came with the system, no router at this time although we initially tried to set it up with a wireless router which we shelved until we can get the connection fixed.
The laptop no longer works either?
Once we login to the modem should we set up anything? Never tried this but at the stage were desperate as the call centre just revolves around in circles.
PS we did try repairing windows without success, "windows cannot repair this connection"