Thread: New install
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Old 04-02-2008, 03:51   #1
justjohn
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Join Date: Feb 2008
Posts: 4
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New install

Hi

After at least 5 calls to customer support and a lot of head banging I ended up here.

Virgin Media self install, went fairly painless in my sons new house, the house had all the wire from the previous occupant so basically it was plug and play.

Not so, BB tested with my laptop and surfed a few sites okay. Next day setup sons PC and it keeps giving error message "Limited or no connectivity"

Tried rebooting etc. CS says as lights are steady they can do no more, will not even send an engineer, although an engineer is coming on Tuesday as the phone does not work either.

Any suggestions how to check the cable modem etc?

Are they any settings for the PC?
TIA
John
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