Quote:
Originally Posted by BenMcr
That would be what is called a 'Return to Donor'. They are slightly more complicated, but they can be done
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Most cust care staff do not have training in RTD which is perhaps why you having this problem. However some do..
Next time you call do ask if rep has training in RTD and if not can they pass you thru to some one who has.
Once your order is placed you will be given a date for porting the number.
Let us know how you get on.