Ah yes quickstart. The completely smooth running self install service
With such non-issues as 'my computer is at the other end of the house but I didn't tell you that, but it is your fault anyway' to 'I've never had any TV or broadband service so dont have the connection points, which you know, but decided to send me a pointless self install pack anyway'
Little tip
Anyone with ANY Quickstart issues should call 0800 953 9500. This is the Activation Line, the delivery query line, the 'I'm missing bits' line. Everything after the initial order to the point where it actually works
Oh and just to make it clear, that is ONLY the Quickstart line. They don't deal with normal faults, billing, customer relations, credit services or house moves, before anyone thinks that they do, ok?