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Old 30-01-2008, 00:22   #20
scrotnig
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Join Date: Jun 2003
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by jcuk View Post
Hey, what do tech support actaully 'say' when you call up every month and complain about the slow speeds, do they blame it on your computer, offer to get a technician out or give you a solution that lasts about 2 hours and then its a problem again?
I only called them once, they said it was an area fault.

I am not calling them again as they don't know what they are talking about and I refuse to pay a premium rate phone charge to tell my ISP their service doesn't work.

As soon as I can be bothered deciding on who to go with, I'll be moving on. I already have a BT line. But it means changing TV services to Sky as well, so it's a big jump that I don't have the time to mess about with just yet.
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