Originally Posted by Welshchris
Does anyone know what address you need to write to in order to make a written complaint to Virgin Media?
I know you're less than pleased with Virgin Media Welshchris but could I make a suggestion? If you are about to write to Virgin, keep it factual, honest and reasonable so that you at least allow them a chance to address your issues. If you go in all guns blazing, it won't help your cause and you could end up giving up on cable when it holds the best internet option for the future.
My contact with Virgin has been fine (I am not an employee, I am not on a retainer and I am not trying to goad anyone) so my experience is if they can, they will sort things out for you.
Btw, the people you are about to write to in Wales could be your drinking buddies