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colin-bennett · 26-01-2008, 05:43

when you order on line these things can happen..
The credit check may have come back with a straight ref to risk or details on the address may lead to concern and the rep followed process and ref to risk.
Had you called salesthis may have been dealt with at point of sale.
Once an install is cancelled by risk you stand achance the address will be put on hold so no install can be booked without being released by risk.
You need to show your m.i.l did not live at the property for the time any debt may have occured.

26-01-2008, 05:43	#2
colin-bennett cf.addict Join Date: Mar 2007 Posts: 371	Re: Cancelled engineer visit when you order on line these things can happen.. The credit check may have come back with a straight ref to risk or details on the address may lead to concern and the rep followed process and ref to risk. Had you called salesthis may have been dealt with at point of sale. Once an install is cancelled by risk you stand achance the address will be put on hold so no install can be booked without being released by risk. You need to show your m.i.l did not live at the property for the time any debt may have occured.