Cable Forum - View Single Post - Why am I paying 59 quid for a 35 package ?

Ernie_C · 24-01-2008, 18:39

Yes £19 of the £24 is easily explainable.

Your deal TV L rather than TV XL - difference £9 per month.
'Old' V+ pricing versus 'new' V+ pricing - difference £10 per month.

You can save £10 per month right away on your current pricing by paying the £100 conversion fee to move from the old to new V+ pricing.

You're not eligible, however, for the £35 price as you already have all the services and are not a new customer.

You could, of course, go via Retentions aka Customer Relations who would process your cancellation for you.

24-01-2008, 18:39	#8
Ernie_C cf.addict Join Date: Apr 2006 Location: Livingston Services: Virgin Media Broadband L, TV XL, V+ Posts: 419	Re: Why am I paying 59 quid for a 35 package ? Yes £19 of the £24 is easily explainable. Your deal TV L rather than TV XL - difference £9 per month. 'Old' V+ pricing versus 'new' V+ pricing - difference £10 per month. You can save £10 per month right away on your current pricing by paying the £100 conversion fee to move from the old to new V+ pricing. You're not eligible, however, for the £35 price as you already have all the services and are not a new customer. You could, of course, go via Retentions aka Customer Relations who would process your cancellation for you.