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Re: help i can't renew my ip address
At the moment you are blaming Virgin, yet you cannot get an IP issued to your PC from the router, when you are connected to that. The local network side of the router should still work OK, even if the router cannot connect to the modem.
On the basis of the above there is something wrong with your computer's setup, not the router or virgin modem.
Disable the firewall, and reolad the drivers for your ethernet card. See if that makes any difference.
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