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Old 19-01-2008, 22:28   #9
Stuart C
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Join Date: Jun 2003
Location: It's Lahndun, Innit?
Age: 37
Services: Virgin for TV, BT for phone and Be* for Broadband.
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Re: help i can't renew my ip address

Quote:
Originally Posted by rjaisgod View Post
that fact is i should be able to do it and can't so theres a problem with VM right? i cant set up the router because the process of setting it up refreshes the IP automatically once this happens i get limited or no conectivity so i try and repair the connection and i get a message saying cannot renew you ip address please contact your network manager (VM) which ive done three times and they dont understand.

Read the part of my post above about NAT. If your PC is connected to a router, Virgin's network is not involved in assigning IPs to the devices (such as your PC) on your network. The router will.

If the problem is also occuring when the PC is attached directly to the modem, that would suggest there is something on the PC that takes a while to kick in after a reboot, but is preventing DHCP requests. Do you have any firewalls set up?
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