Cable Forum - View Single Post - Any other gamers having REALLY bad ping last 2 days ?

Noggo · 19-01-2008, 16:08

Florence,

Having replied about the time Virgin Media are taking to do maintenance
on your UBR. I thought I'd cheer you up, here's mine......

Hi noggo
I have identified a packet loss issue on the UBR that you are on. This is
already raised under internal ticket ref 616365. There is network
maintenance planned for April to upgrade this UBR.
--
Kind Regards
Mark Wilcock
blueyonder Technical Support
http://status-cable.virginmedia.com/vmstatus/summary.do

I'm not a happy bunny ATM and there's a recorded letter going in the post on Monday that will cheer them up. I've been reporting bad latency and packet loss for months now and finally someone from VM replies with what I believe to be a genuine answer.

19-01-2008, 16:08	#101
Noggo Inactive Join Date: Dec 2007 Location: Kidderminster Services: VM XL broadband, Sky+ TV and BT phone Posts: 670	Re: Any other gamers having REALLY bad ping last 2 days ? Florence, Having replied about the time Virgin Media are taking to do maintenance on your UBR. I thought I'd cheer you up, here's mine...... Hi noggo I have identified a packet loss issue on the UBR that you are on. This is already raised under internal ticket ref 616365. There is network maintenance planned for April to upgrade this UBR. -- Kind Regards Mark Wilcock blueyonder Technical Support http://status-cable.virginmedia.com/vmstatus/summary.do I'm not a happy bunny ATM and there's a recorded letter going in the post on Monday that will cheer them up. I've been reporting bad latency and packet loss for months now and finally someone from VM replies with what I believe to be a genuine answer.