Quote:
Originally Posted by DVD Cinema
Why should it be a problem with an account, it is a basic standard service, along with picture and sound, that should just work?
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Interactive services need to be enabled from the billing system, just as the picture and sound does. All too often the CSR adds them to the wrong box, or not at all.
Quote:
Originally Posted by DVD Cinema
There's nothing in post 14 about a known problem or software fix.
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I said "There are a couple of V+ bugs that cause the red button to work intermittently". Those are the known problems. (Is 'bug' a widely understood term, or should I avoid it in future?)