Thread: A big thank you to Darryl from Vigin Media Install team.
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Old 17-01-2008, 16:20   #6
Jonnymeg
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Re: A big thank you to Darryl from Vigin Media Install team.
Quote:
Originally Posted by Zeph View Post
Shouldn't he have done that regardless?
NO.

Virgin installers are not permitted to touch a customers computer. They install the modem by the computer and check it connects by noting the sync and ready lights.
If those lights lock that is as far as they go.
Installing to computer and registration is STRICTLY the customers job.


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