I hope you guys are complaining to VM and asking for compenstaion for poor quality of service. The more people complain about the unstable connection the better. Either by newsgroup support, letter and dare I say it phone (then beg for your money back).
I've been having issues lately to. My ping to london servers before was 18 - 25ms nearly all the time and now its just erratic all the time. Lately saturday from lunch time to late evening and Sunday mid morning to late evening, you might as well not bother to turn your PC on. See attached two pictures of four minute window done yesterday to jolt server, 1st at 13:42 and 2nd at 17:38. You just can't play with a ping trace that looks like the Manhattan skyline (if you pause over image you should get the zoom icon for better quality picture).
In the end I'm going to vote with my feet and switch if things don't improve soon.
ISP's I have come up with:-
http://www.ukfsn.org/
above to Jolt servers is around 10 - 18ms
If you can go for business on above other than residential all the better, as off-peak starts at 8pm
http://www.aquiss.net/broadband-gaming.php
well what can i say. The only ISP I can find on the web, which states an average ping time to games servers.
http://www.plus.net/residential/broa...me_bbywpro_ban
Good alternative from what other people say, but low usage GB