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Monty731 · 13-01-2008, 13:42

Order V+ on 16 Dec, install date booked for 13 Jan, between 08.00-13:00

Call the CS today 1st thing to confirm install, told all is going ahead.

13:00 comes and go's. Call CS only to be told the appointment had been canceled on the 12 Jan! Someone tried to call my mobile on the 12th but as I failed to answer they rang off (Hey, Virgin, heard of Voicemail?)

Next Weekend install date? 2 February!

So thank you VM for screwing up my Sunday, you inept b*stards. (I, of course, am not referring to all the staff, just the particular useless gimp who failed to leave a voice msg yesterday)

Anyone any idea as to why I was not installed today? Answers varied from:
"We don't do Sunday Install's", "Someone could have been sick" and "Don't know".

13-01-2008, 13:42	#1
Monty731 cf.member Join Date: Dec 2007 Posts: 28	Chocolate Teapot Order V+ on 16 Dec, install date booked for 13 Jan, between 08.00-13:00 Call the CS today 1st thing to confirm install, told all is going ahead. 13:00 comes and go's. Call CS only to be told the appointment had been canceled on the 12 Jan! Someone tried to call my mobile on the 12th but as I failed to answer they rang off (Hey, Virgin, heard of Voicemail?) Next Weekend install date? 2 February! So thank you VM for screwing up my Sunday, you inept b*stards. (I, of course, am not referring to all the staff, just the particular useless gimp who failed to leave a voice msg yesterday) Anyone any idea as to why I was not installed today? Answers varied from: "We don't do Sunday Install's", "Someone could have been sick" and "Don't know".