Quote:
Originally Posted by Impz2002
yeah sub 1 meg speeds on a 20meg tariff is really poor. have you tried talking to trading standards ? i would say they were breaking the trade descriptions act with service like that. If you receive those speeds on 20meg everyone else on your UBR must be experiencing similar issues so there must be others out there who are equally unhappy. do you know anyone else personally who suffers that issue too ?
I think its obvious your UBR needs to be split and re segmented to provide a better service !
Impz
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unless there a thread of his that shows sub-1mb speeds over a period of time, getting 2.5mb on a 20mb line is (imo) within what the (advertised) contention ratio allows. that's how it is advertised and so trading standards shouldnt do anything. Of course you don't have to take the speeds they give you, and (imo) they don't *have* to provide more than the contention ratio is (eg 20mb of total bandwidth for 20x20mb users), so it's up to him to look elsewhere or take what they can give.