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Old 30-12-2007, 00:42   #1
love2learn
cf.member
 
Join Date: May 2007
Services: 20mb XL Service
Posts: 21
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Traffic management - They lower the speed more than stated!

I have the 20mb XL service. They state here... http://allyours.virginmedia.com/html...t/traffic.html that they would lower the XL service to 5mb download and 256k upload if 3gb is exceeded. They are telling the truth about the download It has been lowered to 5mb, but the upload has been lowered to 128k/sec and that's testing on loads of servers. Another thing... this traffic shaping has lasted well past midnight, it's 00:40 at the moment and nothing has changed for me. I will be contacting them and demanding compensation for loss of service. If it's not fixed, next will be a formal complaint. If still not fixed... next is Ofcom and so on. Paying £37 a month for the best service and getting far from that. Since Rishard Branson took over.... this ISP has went down hill big time.
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