Quote:
Originally Posted by stairpotato
Forgive me - but - one's not a mobile network, three aren't UK networks so the comparison is hardly valid - and the orange example mentions an 'unspecified number of customers' and certainly doesn't talk about a nationwide outage.
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The point is, these things happen - fact.
For some it resulted in an outage of no more than about 10 minutes, according to posters here.
For others it was more serious, but it didn't appear to affect every customer, as stated by Virgin Media's technical post on the subject.
Quote:
At 9.20pm last night, customers in a number of regions temporarily lost
connectivity to their broadband and Video on Demand services. This occurred
as a result of an error during a routine maintenance process which affected
some customers' modems and set top boxes. Broadcast television and telephone
services were unaffected. Most of the problems occurred in the North West,
Yorkshire and the Midlands and the majority of affected customers regained
their service shortly after midnight. This morning our engineers have been
restoring the few remaining connections. We apologise for any inconvenience
this may have caused.
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There is an FAQ part to that post also.
Hope that helps.