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Originally Posted by scurlaruntings
Because deregulation only dergulated the lines to allow other services over BT.Agreed VM have there own equipment but im pretty sure they dont have there own exchanges.You say they promise the speeds but iv dealt with umpteen VM customers including myself who have all complained about the speed.I am precisely 532 metres from my exchange and my speed is supposed to be 20MB.I get around 4MB.Understood it could be dslam profile problem,line rentention,noise,burst interleaving or even as you say the copper wire running to my house that can only support a max of 2mb, but the bottom line is its not the 20MB Vm promised.Im not saying there the worst ISP in the world by any stretch as there mostly reliable but since virgin have bought them out what was a stready NTL now seems to have more outages than is normal.Big ISP`s are supposed to have multiple redundancies on there network to prevent this.If i can do this for multi million pounds business`s why cant there own inhouse support? For the record 21CN if are fibre optic links.Admittedly i dont think the links between the exchanges and the customers house wont be fibre optic.Either way a mixture of both allows for far more capacity.Seeing as only the newer NTL modems can only offer 20MB max how is that going to keep up with a fibre link?
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Speed to Exchange doesn't matter with Virgin Cable.
It does matter with Virgin DSL, but if thats the case, you've signed up to an 'up to 8Mb' package, rather than a 20Mb package.
You can't have multiple redundancy all the way from end to end - short of laying 2 cables to every house, and 2 modems at every house
21CN is currently still using copper from the exchange to the home, its only an improvement of the infrastructure within BT.