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RDDearing · 18-12-2007, 08:01

We had a problem in Winnersh (Reading RG5) from about 10pm. Noticed the light on the Samsung box flashing and then tried the Internet to find that dead. Both modem and STB were stuck looking for a TFTP server. Tried ringing 150 AND the 0800 status number but both were out as well until about 23:15 when they started working bit by bit each time we called (attempt 1 get engaged tone, attempt 2 get hold music, attempt 3 get welcome message then hold music and attempt 4 get greeting and menu). Got up this morning and everything has returned to normal. I certainly agree with the previous poster who said this is the longest/widest spread outage they've known. I've been with [insert today's cable company name here] since 2000 in both a Telewest region and now NTL region and I've never known something like this!

18-12-2007, 08:01	#160
RDDearing vm.customer Join Date: Apr 2005 Age: 29 Posts: 125	Re: National Broadband Outage We had a problem in Winnersh (Reading RG5) from about 10pm. Noticed the light on the Samsung box flashing and then tried the Internet to find that dead. Both modem and STB were stuck looking for a TFTP server. Tried ringing 150 AND the 0800 status number but both were out as well until about 23:15 when they started working bit by bit each time we called (attempt 1 get engaged tone, attempt 2 get hold music, attempt 3 get welcome message then hold music and attempt 4 get greeting and menu). Got up this morning and everything has returned to normal. I certainly agree with the previous poster who said this is the longest/widest spread outage they've known. I've been with [insert today's cable company name here] since 2000 in both a Telewest region and now NTL region and I've never known something like this!