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Horizon · 16-12-2007, 20:51

...agree. Despite the (many) complaints on here about VM's customer service, I have always found Sky's CS folks to be ten times worse. They have always been obnoxious, rude and arrogant every time I've had the displease to speak to them. But Sky's CS holds nothing on T-Mobile's....they are just the pits.

Overall, I find VM's CS to be polite and efficient. But as with all companies' CS personnel, frequently VM's CS staff are ill informed or have out of date information. For a communications company, I expect communications to be top notch.

Oh, and as for Sky's pricing, I managed to get a 10% discount yesterday. Not as much as before, but they do offer them, if they're in the "mood".

16-12-2007, 20:51	#9
Horizon Seven Kings Headend Join Date: Feb 2006 Location: Essex Services: Sky, Cable & Freeview Posts: 992	Re: Whats going on with Sky's pricing??! ...agree. Despite the (many) complaints on here about VM's customer service, I have always found Sky's CS folks to be ten times worse. They have always been obnoxious, rude and arrogant every time I've had the displease to speak to them. But Sky's CS holds nothing on T-Mobile's....they are just the pits. Overall, I find VM's CS to be polite and efficient. But as with all companies' CS personnel, frequently VM's CS staff are ill informed or have out of date information. For a communications company, I expect communications to be top notch. Oh, and as for Sky's pricing, I managed to get a 10% discount yesterday. Not as much as before, but they do offer them, if they're in the "mood". __________________ Also known as Horizon on the Digital Spy forums.