Cable Forum - View Single Post - Upgraded to 20Mb

CVD · 14-12-2007, 20:33

I've just upgraded my entire VM package today - upgraded to V+, got an improved phone package and upgraded the broadband from 4MB to 20MB.

The guy who installed the V+ box said the internet will be upgraded as soon as the V+ box was up and running, which was nearly 12 hours ago now. I also phoned up and Virgin said it can take from 2 to 24 hours for the upgrade to take effect. I've rebooted my (NTL 100) modem several times now and I'm still stuck on 4MB.

Just a quick question to those on the forum who have upgraded to 20MB: how long does the upgrade process usually take?

Cheers.

14-12-2007, 20:33	#1
CVD cf.member Join Date: Jun 2005 Location: Glasgow, Scotland Age: 21 Services: 4MB NTL Broadband, V+ Posts: 11	Upgraded to 20Mb - Waiting time? I've just upgraded my entire VM package today - upgraded to V+, got an improved phone package and upgraded the broadband from 4MB to 20MB. The guy who installed the V+ box said the internet will be upgraded as soon as the V+ box was up and running, which was nearly 12 hours ago now. I also phoned up and Virgin said it can take from 2 to 24 hours for the upgrade to take effect. I've rebooted my (NTL 100) modem several times now and I'm still stuck on 4MB. Just a quick question to those on the forum who have upgraded to 20MB: how long does the upgrade process usually take? Cheers.