[BenMcr]

The bills don't show any calls covered by Talk Weekends/Evening & Weekends/Unlimited, even if you have full itemisation (it counts it the same as if they were 0800 numbers). so you made 70 chargeable calls, each of which cost less than 50p each, and all those 70 calls totalled 90mins, (either calls to 0845/mobiles/118 services etc or the bit of any landline call that went over 60 mins). All that then cost £13.24



If it says £16.34 in calls charges then roughly £3.10 of the calls will have been shown seperately because each call cost more that 50p

That is purely usage of the phone outside the Talk Plan. The cost of rental for the phone is on a completely different section of the bill (Service Charges)

The bills make no distinction between types of calls. if they are chargeable and over 50p you will see it itemised. if they are under 50p you wont

If you want to dispute it Virgin can send out a call log as a one-off for that bill. takes up to 10 days to get to you