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Old 29-11-2007, 09:43   #190
lostandconfused
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Re: ntl complaints procedures.

Quote:
Originally Posted by y=mx+c View Post
Maybe an option to circumnavigate the numpty's and write a letter to:

Sir Richard Branson,
Virgin Management Limited,
120 Campden Hill Road,
London
W8 7AR

One would assume that Sir Richard would be somewhat concerned with any customer issues after all its his name that Group ntl are using.



…its just a thought

Virgin management ltd, manage virgin group's financial assets. They have nothing directly to do with virgin media.

Any letter that is adressed to RB, wont be opened by him, some PA etc would open it, if your lucky they may forward it to someone in virgin media, but i would suggest that the chances are it is likely to get lost somewhere
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