Afternoon
I've had Sky (just the base package) since about February of this year. Last night I received a telephone call from a very pleasant lady who said that she was 'calling me on behalf of Sky'.
She then proceeded to tell me that as my first year subscription as coming to an end 'soon' (actually.....another few months yet) I would no longer be covered for any problems with the dish or box. She then said that for the princely sum of about £6.00 pcm I could purchase an additional warranty which would cover me against all sorts of things (breakdown of the box or dish, storm damage to the dish, failure in any of the equipment for any reason even accidental).
TBH I wasn't quite sure what to say for a couple of reasons:
1. Nobody had ever told me that after the first year I owned the box, and was therefore effectively on my own as far as any problems were concerned, and
2. I hadn't got a clue where this woman was from (I'm guessing she wasn't from Sky), or whether this was a 'pucker' Sky arrangement.
I'm guessing Sky gave her the number (naughty Sky
), but beyond that I haven't got a clue.
Anybody else had this?
Anybody say yes to this offer?
Am I really 'on my todd' if I don't take out some sort of extended warranty type cover?
Do Sky offer anything themselves, or do I need to go to a third party to get support?
If the box dies a horrible death what do I do about replacing it? Is it cheaper to buy one (eBay anybody?) than to pay £72 per year for cover?
Thoughts?
Ta
