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Old 13-10-2007, 11:13   #14
Mal
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Join Date: Jun 2003
Location: Swinton
Age: 34
Services: Virgin Media
Posts: 7,800
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Re: A problem with ADSL

Quote:
Originally Posted by pedantic View Post
I'm afraid she's going to have to phone Tiscali, not as easy as it sounds.

If she's on Tiscali's LLU service, I'm not sure why BT would have told her the condition of the line, as Tiscali are responsible for it and not BT.

Has she replaced the filter, just to rule it out as a possible cause?
She didn't know what was wrong with the phone line, so she rang BT, as she has the phone with them. I don't know if she is on the LLU or not.

It was only after trial and error, that we figured out that it was the modem.

I will try a new filter, to see if it is that first, as that is the cheapest to buy.

Thanks everybody, for your help
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