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wendyk · 13-10-2007, 08:47

I called to cancel my order & get my money back. I got a very pleasant guy who agtually DID call back as arranged when he had checked he could refund one of teh £29.99 install charges if I agred to wait as apparently loads of boxes have gone out on trial. They sent 1000's lettes out last Tuesday!! They need to know what broadband people have, if the wireless router has spare capacity to run the box & if it is over 2Mb's or something plus a signature. i asked if he could email it but he said they still needed the signature. However, I DID also get a list of the channels available which seem to be most but Sky ones themselves. The DVD channel (7000 I think) is HD. I agreed not to cancel for a couple of weeks to see if I get the 'letter'. So far I have also got 2 months free as I keep complaining about the cost of the calls. As i say..at least I got a Call back and the guy's name & extention #. Any more news from anyone? Thanx for the advice on the D.D. byt the way.

13-10-2007, 08:47	#203
wendyk cf.member Join Date: Sep 2007 Posts: 3	Re: Play TV? I called to cancel my order & get my money back. I got a very pleasant guy who agtually DID call back as arranged when he had checked he could refund one of teh £29.99 install charges if I agred to wait as apparently loads of boxes have gone out on trial. They sent 1000's lettes out last Tuesday!! They need to know what broadband people have, if the wireless router has spare capacity to run the box & if it is over 2Mb's or something plus a signature. i asked if he could email it but he said they still needed the signature. However, I DID also get a list of the channels available which seem to be most but Sky ones themselves. The DVD channel (7000 I think) is HD. I agreed not to cancel for a couple of weeks to see if I get the 'letter'. So far I have also got 2 months free as I keep complaining about the cost of the calls. As i say..at least I got a Call back and the guy's name & extention #. Any more news from anyone? Thanx for the advice on the D.D. byt the way.