Cable Forum - View Single Post - Problem placing order

icstm · 24-09-2007, 12:52

agreed with your last point.

Sales did put me through to an automated tech team line, which recorded my address and details, but I have not heard anything from them - I have not spoken with a tech guy yet either. How do I get hold of them.

As far as I understand the agreements are still in place as VM are the authorised supplier to the site. (THough this is currently under review internally). As a leaseholder I am a shareholder in the freehold company so I should be able to find out exctaly on that front.

The issue is more likely something like a cable fault, but they should be able to fix that, as replacing one cable is easier than a completely new installation with new cables and boxes everywhere.

24-09-2007, 12:52	#3
icstm cf.member Join Date: Sep 2007 Posts: 12	Re: Problem placing order - not sure why agreed with your last point. Sales did put me through to an automated tech team line, which recorded my address and details, but I have not heard anything from them - I have not spoken with a tech guy yet either. How do I get hold of them. As far as I understand the agreements are still in place as VM are the authorised supplier to the site. (THough this is currently under review internally). As a leaseholder I am a shareholder in the freehold company so I should be able to find out exctaly on that front. The issue is more likely something like a cable fault, but they should be able to fix that, as replacing one cable is easier than a completely new installation with new cables and boxes everywhere.