Re: What is the Virgin Media definition of "a few"?
Originally Posted by VMCC
When I left Customer Concern had 10s of thousands of letters awaiting reply.
No idea of how many Emails. Also a lot of complaints waiting to be processed on the system (CCCS).
They may outsource the Customer Concern department next in an attempt to resolve the back-log issue. There again is it the outsources causing the issues, I do not mean Liverpool or Swansea but a bit further afield.
Just be truthful
INDIA IS THE PROBLEM
All views expressed by me on this forum are my own, and do not in any way reflect the views of VirginMedia.
We are no longer Great Britain we are Weak Arsed Britain that has been ruined by weak arsed liberals