Thread: Quality of support
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Old 17-09-2007, 13:19   #6
NTLVictim
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Re: Quality of support
Quote:
Originally Posted by darthlinux View Post
I work in customer care and yes at certain times it is hard to get thorught but that from about 5 - 8 as that is the time when most people get home from work and wanna pay their bill or query or any other kind of bill and general call.

We were told by one ..person that a manager wasn't available because "it was gone six". We started what should have been a simple call before five...

Fortunately a very very nice man from cs exec called me back and sorted it via the good graces of this forum.

The people DarthanythingbutSco referred to were out earning money to give to VM...so, why isn't that the time zone that most CS bums are on seats?

Or am I a rocket scientist?
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