Quote:
Originally Posted by gcmac
Error 1021????? No on demand.
40 minute wait on helpline.
No help from Virgin Media.
No surprise there.
Does anyone know what this error is.  |
I know its a bit late, but heres the explanation...
On Demand services are temporarily unavailable, please try again later. If this keeps happenning please call us free on 151, and Quote Error 1021. If you are not a Virgin phone Customer see "Help and Info" on your Virgin Home page for contact details or look on the back of your Bill.
What does this mean? - VoD is initialising and has detected no return path
Likliest Cause? - The Return path not available. This may be Customer premise equipment, Last Drop or Access / Headend
Resoloution - Tech Callout required
Hope this helps!