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bazcab · 11-09-2007, 19:37

Hi all,

I hope someone can help me out here.
A friend of mine asked for my help in setting up her Virgin Media Broadband, but I'm stuck as to what the issue is.

All the hardware is connected, and when going through the set up disc, it gets to a point and then stops, giving a TCP/IP error.

When you attempt to follow the "fix" instructions, it opens up the connection settings for the ethernet adapter (Linkysys LNE100TX), select properties, but instead of there being the option to "tick" activate the Internet Protocol, theres nothing, all you see is the driver details for the adaptor???

Obviously the problem is that TCP/IP is not activated, but I can't see how to activate it when the option isnt there.

Does anyone have any suggestions on a solution?

Cheers in advance.
Baz

11-09-2007, 19:37	#1
bazcab cf.member Join Date: Sep 2007 Posts: 1	Install Problem, Unable to enable TCP/IP Hi all, I hope someone can help me out here. A friend of mine asked for my help in setting up her Virgin Media Broadband, but I'm stuck as to what the issue is. All the hardware is connected, and when going through the set up disc, it gets to a point and then stops, giving a TCP/IP error. When you attempt to follow the "fix" instructions, it opens up the connection settings for the ethernet adapter (Linkysys LNE100TX), select properties, but instead of there being the option to "tick" activate the Internet Protocol, theres nothing, all you see is the driver details for the adaptor??? Obviously the problem is that TCP/IP is not activated, but I can't see how to activate it when the option isnt there. Does anyone have any suggestions on a solution? Cheers in advance. Baz