Cable Forum - View Single Post

cortinagirl · 22-08-2007, 10:35

I have just tried cancelling what a nightmare. I won't receive my cashback for approx 4 wks, thats after head office has received my letter explaining why i want to cancel. It's like being bk at school. I am not happy about this. I kept getting the run around and I got sent over to a window and wheelie bin company. After that I believe this not to be cosher any reputable company would not send you on to another company twice on the same phone call.If I lose my £50 which is what I have just been told is to be taken out of my bank account £30 installation and £20 subscription fee, which i don't agree with as I am not receiving my service till 1st sept so why do i have to pay for my months subscription now.

22-08-2007, 10:35	#82
cortinagirl cf.member Join Date: Aug 2007 Posts: 5	Re: Play TV? I have just tried cancelling what a nightmare. I won't receive my cashback for approx 4 wks, thats after head office has received my letter explaining why i want to cancel. It's like being bk at school. I am not happy about this. I kept getting the run around and I got sent over to a window and wheelie bin company. After that I believe this not to be cosher any reputable company would not send you on to another company twice on the same phone call.If I lose my £50 which is what I have just been told is to be taken out of my bank account £30 installation and £20 subscription fee, which i don't agree with as I am not receiving my service till 1st sept so why do i have to pay for my months subscription now.