Quote:
Originally Posted by bdgacs1
I registered my interest via the website but have had no emails, why not??
I have full sky package, sky+ and the free wireless 2MG broadband they have supplied in the last year. This costs me an average of around £55 per month (£45 sky & £10 BT line), the sky+ box cost me a one off payment of £160.00. I would like to reduce my monthly payments by £10 or £20 for the virtually the same package (obviously) but like evryone else, is it worth the risk at this time. (i dont expect you to answer the last question!)
Cheers
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Right then. In this case we can't really save you any money at all because this is where we fall down - we don't offer free broadband! We can offer the subscription for £30 p/m however we don't currently offer line rental or calls and our ADSL is £15 p/m. You're probably better off with sky, unless you wanted to upgrade your broadband to 8MB/Unlimeted monthly usage (which we offer) and then switching could be worthwhile.
We do offer the same hardware, our HD 40 hour recordable box is £69.99 plus £29.99 installation. Again, if you wanted to switch to HD without paying Sky’s prices this may be worth your while but in all honesty we can't save you money, just promise more features.
In all honesty if you want to save money we can't help and unless you want to have the flexibility to choose your own broadband or want HD I wouldn't say it's worth switching.
Hope this helps!
---------- Post added at 10:22 ---------- Previous post was at 10:02 ----------
Quote:
Originally Posted by foreverwar
Kind of you to spend the time giving some answers (when people get round to asking questions), but you appear to be a "phone-monkey" who's been a sales course, when you make statements like:-" if it does end up delivering what it promises I'm sure all will agree its definitely the next generation of subscription TV".
May I point out you can't assume what all will agree, especially on this forum, where there are some interesting viewpoints on things..... 
btw, you must learn to differ between suspicion when vague & differing answers are being given and flaming. 
To start you off, here are some questions that were asked on the original thread.
a) They said they were from PlayTV and could offer all the Sky channels in the top package for £30 a month including line rental and broadband with all the channels coming through the broadband line. Is this true?
b) He also told me £30 a month with latest movies football channels like Man Utd and championship and league 1 coverage. Is this true?
c)The blurb also mentions the HD box. From memory, the average broadband rate in the UK is still around 2.5Mbps. Last time I checked, HD needed a hell of a lot more bandwidth than that (and that's assuming we ignore the latency issues of using the internet for something like that). Will HD be available, and if so, what? (and we don't mean upscaled SD).
d) Is the 12 month contract the minimum? If customers are unhappy, can they cancel?
e) What BB speeds are required for SD and HD programmes?
f) Play Movies - "latest" films - please define latest (1 or 2 or 3 months after cinema release, 1 or 2 or 3 months after DVD release, or what?). |
Firstly if you had any idea about the training we have you wouldn't suggest I've been on any course! I'm just trying to be objective and these thoughts are my own but obviously I am influenced by the firm!
A) We don't offer line rental. £30 p/m is the price for the subscription only. Broadband is £15 p/m
B) Included in the £30 p/m is Eurosport 1 & 2 and Setanta full so you get the Premiership and all the other stuff (I don't know about sports so see
www.setanta.com).
C) From what I have been told by the management is that you need 1/2meg per box installed. Our videos use a compression method (I don't know what it is) and the box apparently does amazing things when the data gets to the box. The end result is 720p or 1080i. This is all I know.
D) You are tied into one package per box for 12 months. That means if you have multi room with one in the lounge and one in your bedroom you will have to pay £20 p/m. On a single box this would be £10 p/m. Unfortunately like most products you get a cooling off period on receiving your paperwork however once the products are installed you are committed.
E) Unless I mave miss read this (and I may have!) see question "C". You need half a meg of bandwidth for the stream. This is what I have been told.
F) This is some of the september lineup: Transformers, Reno 911, Hannibal Rising, Smoking Aces, The Hills Have Eyes 2 etc. Our latest movies are 2006 onwards and as a general rule we are able to offer films on our standard subscription before they are availble to buy on Sky's PPV movie service.
Please remember that I am only telling you what I have been told and if any of this doesn't make sense to you I'm not lying - just passing off what I have been told is the case!
---------- Post added at 10:30 ---------- Previous post was at 10:22 ----------
Quote:
Originally Posted by jgw2001
700+ channels?
What are they?
Thanks.
John.
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We the staff don't even have a full channel list at this stage however I can confirm we offer the UKTV range, MTV, VH1, Nickelodeon, Hallmark, Animal Planet, National Geographic, Bravo, Paramount, Sci-Fi and some others I can't remember.
Most of the "Sky Channels" aren’t owned by sky so we like Virgin can broadcast them. Just as Sky offers 500 channels most of ours and Sky's are going to be rubbish to most people - international TV stations and lots of niche stuff.
Of all the channels on Sky you probably only watch 20 or so non sports/movie channels on your subscription because as an example I only watch documentaries and films really, I never watch soaps or anything like that and the opposite may be true for you.
Basically the 700 channels means what ever language you speak or whatever programming you want to watch (Scuba TV - the scuba channel!) you'll find something of interest.
It's worth noting that some people on the phone don't explicitly mention that we offer
NO Sky branded channels like Sky One or Sky sports.
---------- Post added at 10:35 ---------- Previous post was at 10:30 ----------
One last note - Don't think I'm doing this for any kind of commission or brownie points with the management. If they knew I was doing this I'd be in a lot of trouble!