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Keane · 17-08-2007, 20:24

No idea when it became an option. When I called up about my connection being slow, tech support said it was just a problem as if they never seemed to hint or suggest a cap. When I phoned customer services afterwards, they told me to talk to Tech Support about it yet get through to India every single time and they sent me back to Customer Services. One big circle.

17-08-2007, 20:24	#1551
Keane Inactive Join Date: May 2005 Services: NTL Digital, NTL 10MB Broadband, NTL Phone. Posts: 51	Re: Traffic Shaping Affecting All Tiers No idea when it became an option. When I called up about my connection being slow, tech support said it was just a problem as if they never seemed to hint or suggest a cap. When I phoned customer services afterwards, they told me to talk to Tech Support about it yet get through to India every single time and they sent me back to Customer Services. One big circle.