Quote:
Originally Posted by Digi Tel
Use the newsgroup server:
text.news.virginmedia.com
subscribe to the following group:
virginmedia.support.telephony
This newsgroup only started on Monday so yours will be the first post. It is monitored by support staff in England, just supply your user ID / alias and they will sort your problem out. Do not post your account number, for it is a public group. Good luck.
Note: The group offers support for those who need help with their phone service from Virgin Media. Virgin Mobile support is not currently offered
via newsgroups.
|
Thanks very much for this info, Digi tel. Is there a similar newsgroup arrangement for other services i.e. TV? I've had a problem with TV since initial install over 3 weeks ago but after lots of calls & chasing up I'm still no nearer to getting it sorted.