[chickendippers]

I rang last month, I was anxious that the free Sky box and installation offer ran out at the end of June and I'd have to pay because I don't move into my house until September. The lovely lady I spoke to created an account for me but didn't add any services, so in theory I will be able to ring up at the end of this month to arrange an installation date (as they couldn't book that far in advance) and won't have to pay a penny.

Now that seems like going the extra mile to me, obviously I haven't needed to ever ring VM sales so I can't compare - but I am currently very happy with Sky.