Quote:
Originally Posted by superbiatch
For some reason BT will not lower my payment to £11 a month and insist on taking £20 a month out of my bank account. I've had many conversations with their overseas staff and cannot get it across to them that i have phone calls and broadband provided by another supplier  |
Quickest way to get that done is to tell them you wish to cancel your contract with them and ask for retentions. No doubt they will sort it out for you.