Quote:
Originally Posted by DocDutch
Guys,
okay I have a nice K800i from CarPhoneWarehouse (CPW) on a 12 month O2 35 contract (so I pay roughly £35 on contract).
Now today I had a nice text from CPW saying that I can upgrade my phone, but with all the phones that I want I either have to pay 30 or 80 quids on a 12 Month contract (phones are the SE K810i @ £30 or W880i @ £80) whilst if I go to a 18 month contract it would be free.
Now I done a little check on the O2 websites and both phones are free there.
So what would you guys suggest I do with CPW, say that I want to cancel my phone as they are a rip-off and move to o2 or try and bargain with CPW to keep my business and see if the cancellations department would honour the price thats on the O2 website.
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LoL... I just called CPW [O2] last week to cancel my mum's contract, and so u go to the option to cancel, and u get to Customer Loyalty dept [aka RETENTIONS
]. They offered me a deal that was slightly better than the website, ie 11 months free on a 12 month contract, SIM ONLY tho!
So basically, when u have 1 month left on ur contract, call them up, say u are leaving coz there is an offer in ur local mobile shop for £1 a month, including a ****ty fone, but 500 mins xnet on Vodafone. [Yes this offer was legit, but i didnt trust the company]. Then they will try and find u a deal. It will be a decent one
---------- Post added at 17:40 ---------- Previous post was at 17:39 ----------
Quote:
Originally Posted by v0id
Why don't you just upgrade your handset with O2 directly instead of going through CPW?
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CPW o2 is not ur normal o2 in a way. Yes its o2, but even the customer service section is different! If u call the normal o2 Customer Service, u are not even on the system lol