Originally Posted by GraphiX2004

well im glad thats 2 people in this community who has comonsense and can
actually agree and see the point im making here.

what is getting me is people are leaving VM in droves they are a business
once they see something not working any business with a business plan
should instantly look into the situation and change it for instance i phoned today to ask about this problem
of being throttled when i done nothing wrong.

for instance here is my arguement.

i work 9am - 5pm so between 9am - upto 4pm i get 20mbit but i cant use it
so when i get home at 5pm im instantly on 2-3mb if that till 12am great.
but i go to bed at 12am or early to get a good night sleep ready for morning.

so at any point in time im getting to use 2,3mb not the 20mbit im paying for.
so i ask if this is the case why can't i get a reduction in cost or price?

i basically got told i will get no reduction if i dont like it cancel it
then i asked why can't you just effect the 5% he said that is the 5%
anyone downloading more than 3gb is the so called 5% lol

well i got news for you mate i said thats alot more than 5% doing that
so where this 5% you keep saying exists i have no clue its fabricated.

then i said you pulled sky1 from us so only way to see the shows is download
so not only are you forcing us into piracy and breaking copyright were still
being charged for sky with no reductions there or an alternative.

then he give the usual but but.. you can download 1,400 mp3's lol
where this come from i have no idea must be their script to make people
feel good about oh, mp3's great awesome!!! lol

so i said i dont care about mp3's i download tv shows because you pulling
sky 1 he then said well then stop downloading TV shows.

he then said listen sir what do you want ? i said some kind of reduction
well your not going to get it he said either except it or cancel it.

WOW... i don't think they understand we are their income without our custom
they wouldn't have a job a business so they are just acting like if you dont like it cancel we dont care,
(hello your a business your losing customers)

lol i pay over 139 quid a month for the top premium packages and i get
treated like this ? do they want customers or what? seriously

are they trying to become the worst business around because their fast
achieving this status.