Quote:
Originally Posted by lostandconfused
you wont have a cheque for a retentions credit. if you dont use it for calls it will be written off
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Well, lostandconfused, you're right - I spoke with billing (in India?) who couldn't generated a cheque but put me through to retentions (in the UK) again. Retentions spoke with the accounts department who told me that when I disconnect my number in August they will automatically generate a cheque for the remaining credit as they can't hold on to any credit that is rightly mine. So, phew, it won't get written off.