Cable Forum - View Single Post - Virgin Media Customer Service- Your Personal Experience

MikeyB · 17-04-2007, 20:40

Called VM customer services for the 1st time on Saturday afternoon.

Dialled 150, message "5 minute wait"
Near enough bang on the 5 minutes and I was talking to a very polite young lady.
She understood my request, and actioned it there and then, I knew this as the modem rebooted just as I hung up.

So far, so good, 10/10 from me.
Just have to see what it says on my next bill, but going on how the call went I have a good feeling!

17-04-2007, 20:40	#71
MikeyB cf.geek Join Date: Jun 2003 Location: Swindon Age: 40 Services: Talk Talk BB & Phone, Humax Foxsat HDR Freesat+ Posts: 761	Re: Virgin Media Customer Service- Your Personal Experience Called VM customer services for the 1st time on Saturday afternoon. Dialled 150, message "5 minute wait" Near enough bang on the 5 minutes and I was talking to a very polite young lady. She understood my request, and actioned it there and then, I knew this as the modem rebooted just as I hung up. So far, so good, 10/10 from me. Just have to see what it says on my next bill, but going on how the call went I have a good feeling! __________________ When there's always biscuits in the tin, where's the fun in biscuits?