Quote:
Originally Posted by quadplay
If you're getting all your subscribed channels but not recording or BBC HD, then it's not a pairing issue. You just need a refresh hit sent. Get faults to do that and all should be well, fingers crossed. 
---------- Post added at 22:29 ---------- Previous post was at 22:28 ----------
Nottingham's a Langley area, I think, so it'll just need PVR Service in Harmony - which should be there if the STB has been loaded properly! |
Oh right hehe! There's a lot more to it on ICOMs which can be a pain in the butt - purely because in Faults people are taught, 'oh, pass it to customer services' and then they don't have a clue what they're looking at either half the time. It really is a simple thing to fix...all agents should be told how to resolve it, it literally takes 2 minutes if you know what you're looking at
