I have a problem with my V+ box, it is giving a 2001 fault but i am told it is on the account, BUT when i try to ring faults, the STUPID VM phone system puts me through to credit everytime, even though there is no outstanding balance apart from the current bill, which i got a week ago, i know that faults are open until 10 pm, but no matter whichever number i ring i end up being tod that credit control is closed, i have tried the 0845 numbers, i have even tried Telewest numbers, but they all lead to credit control.
