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Rillington · 11-04-2007, 21:29

I apoolgise if these have been answered but I returned from time away to find the new software and I have a few questions if I may please.

1. I know they have removed the ability to rearrange channels, something I liked, and I curse VM for doing this. However, this favourites function has appeared in its place but it only appears to be for EPG information. When I scrolled up and down the channels I expected it to only go through the favourites channels, as it does with Sky. However I found to my horror it it goes through every channel and can't even bypass channels I would have no interest in and the only way to find certain channels is to meomorise the EPG number or go through every single channel and the favourites only seems to be about EPG information. Maybe I'm missing something but have they even not bothered with a facility to be able to scroll the favourite channels or would I be forced to go through every channel in order when browsing?

2. To my horror the EPG only seems to go a few hours in advance, up to 6am tomorrow morning. The old ntl software allowed me to go up to 72 hours in advance but this only seems to allow me to go up to 24 hours in advance, like the old Telewest days (and as of tirhg now only8 horus in advance as I am typing this at just after 10pm). Is this the case and have they removed the ability to look at programmes (and set 'reminders') beyond 6am the following morning? Because how would I be able to 'set' the box to change to channels if I was, say, away tomorrow?

3. I noticed the STB no longer tries to charge me for TV Hits as part of my package which the old box used to. However, with regard to catch-up it appears to be day to day rather than programme type - ie news/documentaries/comedy etc. Again am I missing something?

Given what they have taken away I think this is really poor by Virgin Media as all they seem to have done is remove things such as channel reordering and a days ahead EPG guide. I was expecting improvements but I seem to have got regression.

Anyway, any help with these queries would be appreiated.

11-04-2007, 21:29	#1
Rillington cf.addict Join Date: Jan 2004 Location: Manchester Services: Virgin Media, Freeview, AOL 2 meg, DAB Posts: 460	New software questions I apoolgise if these have been answered but I returned from time away to find the new software and I have a few questions if I may please. 1. I know they have removed the ability to rearrange channels, something I liked, and I curse VM for doing this. However, this favourites function has appeared in its place but it only appears to be for EPG information. When I scrolled up and down the channels I expected it to only go through the favourites channels, as it does with Sky. However I found to my horror it it goes through every channel and can't even bypass channels I would have no interest in and the only way to find certain channels is to meomorise the EPG number or go through every single channel and the favourites only seems to be about EPG information. Maybe I'm missing something but have they even not bothered with a facility to be able to scroll the favourite channels or would I be forced to go through every channel in order when browsing? 2. To my horror the EPG only seems to go a few hours in advance, up to 6am tomorrow morning. The old ntl software allowed me to go up to 72 hours in advance but this only seems to allow me to go up to 24 hours in advance, like the old Telewest days (and as of tirhg now only8 horus in advance as I am typing this at just after 10pm). Is this the case and have they removed the ability to look at programmes (and set 'reminders') beyond 6am the following morning? Because how would I be able to 'set' the box to change to channels if I was, say, away tomorrow? 3. I noticed the STB no longer tries to charge me for TV Hits as part of my package which the old box used to. However, with regard to catch-up it appears to be day to day rather than programme type - ie news/documentaries/comedy etc. Again am I missing something? Given what they have taken away I think this is really poor by Virgin Media as all they seem to have done is remove things such as channel reordering and a days ahead EPG guide. I was expecting improvements but I seem to have got regression. Anyway, any help with these queries would be appreiated. Last edited by Rillington; 11-04-2007 at 21:33.