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Taffer · 28-03-2007, 18:34

I had V+ installed today and I can say that:

The guy who did it was friendly, efficient and informative.
The box itself was mostly working, but after a couple of hours it said I wasn't subscribed to the V+ service, which the installer said might happen, so I rang 150 to report it and got put through to support, who answered in about 5 minutes. They were very helpful and had the whole thing up and running in about 10 minutes.
Very impressed.

I believe in feeding back good as well bad comments, but cannot find anywhere on the Virginmedia web site report the good. Does anyone know how I can do it please?

28-03-2007, 18:34	#1
Taffer cf.member Join Date: Feb 2006 Location: Chadderton, Oldham Services: A happy Virgin Media XL customer Posts: 20	Another + for V I had V+ installed today and I can say that: The guy who did it was friendly, efficient and informative. The box itself was mostly working, but after a couple of hours it said I wasn't subscribed to the V+ service, which the installer said might happen, so I rang 150 to report it and got put through to support, who answered in about 5 minutes. They were very helpful and had the whole thing up and running in about 10 minutes. Very impressed. I believe in feeding back good as well bad comments, but cannot find anywhere on the Virginmedia web site report the good. Does anyone know how I can do it please?