Cable Forum - View Single Post - Anyone who thinks they watched Pirates of the Caribbean for free, check your bill!

ian1969uk · 19-03-2007, 14:46

Just an update, I sent a letter of complaint to Virgin about the attitide of the customer services rep and the fact I was made to feel that their error was my fault. Received a letter back this morning apologising and saying they have credited my account with Â£18 so I can 'watch some films for free'.

That's more like it VM.

19-03-2007, 14:46	#7
ian1969uk cf.member Join Date: Oct 2006 Posts: 83	Re: Anyone who thinks they watched Pirates of the Caribbean for free, check your bill Just an update, I sent a letter of complaint to Virgin about the attitide of the customer services rep and the fact I was made to feel that their error was my fault. Received a letter back this morning apologising and saying they have credited my account with Â£18 so I can 'watch some films for free'. That's more like it VM.